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Unemployment Assistance

Posted on: March 21, 2020 - 12:45am

Governor Baker signed S.2599 to provide unemployment assistance to workers impacted by COVID-19. This legislation will allow new claims to be paid more quickly by waiving the one week waiting period for unemployment benefits. Governor’s press release with additional updates

Unemployment Insurance During the Coronavirus Outbreak

For Workers Out of Work or Losing Hours Due to COVID-19:

If someone is out of work or has had a reduction in hours for any reason related to COVID-19, they should apply for unemployment compensation (UC) (unless they are getting paid sick leave from their employer).

Claimants are eligible in any of these situations:
  • The business has shut down
  • Their hours have been reduced significantly
  • They have been told to stay home
  • They must stay out to care for a child or other family member

Apply through UI Online: https://uionline.detma.org/Claimant/Core/Login.ASPX

If people can’t use UI Online because of language, special needs, disability, etc., there is a form to set up a callback from the Massachusetts Department of Unemployment Assistance (DUA): https://www.mass.gov/forms/covid-19-department-of-unemployment-assistance-contact-request

It is highly recommended that these contacts with the DUA be made online using the links provided.  Only as a last resort the public may call the DUA, as follows:

When calling the TeleClaim Center at (877) 626-6800, please follow the call schedule below:

If the last digit of your Social Security Number is:

Assigned Day to Call TeleClaim is:

0,1  Monday

2,3  Tuesday

4,5,6  Wednesday

7,8,9  Thursday

Any last digit  Friday

For more information visit the Department of Unemployment Assistance